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Effective Date: 11/06/2025
At EduKix, operated by EduKix Technologies Private Limited, we value customer satisfaction and strive to ensure a seamless learning experience. This Cancellation and Refund Policy outlines the conditions under which refunds and cancellations are processed on our platform.
Once a payment is successfully made for any course, subscription, or digital product on EduKix, cancellations are not permitted. We strongly encourage learners to carefully review the course content, instructor profile, and other details before making a purchase.
Refunds are only applicable in the following scenarios:
Refund requests must be made within 7 days of the transaction by contacting us at info@edukix.com with the payment receipt and relevant details.
Once a refund request is approved, the amount will be credited to the original payment method within 7-10 business days. The duration may vary based on your bank or payment provider's policies.
If a chargeback is initiated without first contacting our support team, EduKix reserves the right to suspend your account and take appropriate legal action. We encourage you to reach out to us to resolve any issues amicably.
EduKix Technologies Private Limited reserves the right to amend or update this policy at any time. The most current version will always be available on the EduKix website.
For any questions regarding our cancellation and refund policy, please contact:
Email: info@edukix.com
Website: www.edukix.com